LEGAL REFERENCE

Privacy Policy: Aapka Account Aur Data Ki Hifazat

okapk mein aapka nikati huwi maloomat aur account details ki surakshit rakhawal hamara pehla maqdoor hai. Hum batate hain ke hum kaun sa data collect karte hain, isko...

Account SecurityData TransparencyPakistan Compliance
Lobby dekhen Read FAQ
okapk Privacy Policy: Aapka Account Aur Data Ki Hifazat

Hamara Privacy Posture Aur Aapke Haq

Jab aap okapk par account banate ho, hum aapka naam, email, phone number, aur payment details lenge—sirf tab tak jab aap khud data dain. JazzCash, Easypaisa, SadaPay aur Raast se transactions ke liye, hamara payment partners bhi aapki maloomat handle karte hain secured protocols ke zariye. Hum aapka account activity log karte hain taake fraud rok saken aur withdrawals verify kar saken.

Jahan Pakistan ke qanoon aijazat dete hain, aap apna data mang sakte ho, usse sudhaar sakte ho ya delete kara sakte ho. Hamara support team supported ilaqon mein in requests ko 14 din mein process karta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS

Aapka Data Lekar Sawaal Ho?

Team online

Email Support

[email protected] par likho aur hum 48 ghante mein jawaab denge.

Account Settings

Aapke account ke settings page mein privacy controls hain jahan aap notifications aur data preferences set kar sakte ho.

Live Chat

Hamara live chat team working hours mein aapke privacy concerns ko solve karne ke liye ready hai.

CREDIBILITY SIGNALS

Kyon Aap Apna Data okapk Ko De Sakte Ho

Encrypted Connections

Tamaam aapke transactions aur login sessions SSL encryption se protected hain taake koi third party dekh na sake.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast jo hum use karte hain, unko hamara team verify karta hai security standards ke liye.

No Third-Party Selling

Hamara marketing ke liye bhi aapki personal details external vendors ko nahi dete—sirf aggregate analytics samjhne ke liye.

Withdrawal Verification

Paise nikalne se pehle hamara compliance team aapke identity ko verify karta hai, jis se fraudsters rok sakte hain.

Local Law Alignment

Hamara policy Pakistan ke data protection guidelines ke saath chalta hai supported ilaqon mein.

Annual Policy Review

Hum saal mein dekhai karte hain ke hamara privacy practices still secure aur relevant hain ya nahi.

Saath Mein Dusre Pages Par Kya Likha Hai

Terms of Service
Wahan account use ke general rules likhe hain; yahan privacy aur data handling likhi hai.
Deposit Responsible Use
Wahan accounts ke liye security basics likhe hain; yahan hum aapka data storage aur lifecycle batate hain.
Account Suspension Policy
Wahan kab account band hota hai likha hai; yahan aapka data us waqt kya hota hai ye likha hai.
Withdrawal Timing
Wahan JazzCash, Easypaisa, SadaPay aur Raast se 24-48 ghante likha hai; yahan hum batate hain verification kaun si details dekhai karta hai.
Customer Support Channels
Wahan sab support options likhe hain; yahan privacy concerns ke liye specific contact likha hai.
Fair Play Standards
Wahan game integrity likhi hai; yahan betting history aur activity logs kyon rakhte hain ye likha hai.
Cookie & Tracking Policy
Yah usi privacy policy ka extended hissa hai jo aapke browser behavior ko track karte hain site improvement ke liye.

Aapka Account Aur Privacy Kaise Dikhayi Deta Hai

Account Dashboard

Aapka dashboard mein login history, active sessions, aur recent transactions dikhayi dete hain taake aap dekh saken kaun sa device connect hai.

Privacy Settings Tab

Account settings mein privacy tab hai jahan aap notification preferences, data download requests aur communication choices control kar sakte ho.

Transaction Receipt Storage

Har JazzCash, Easypaisa, SadaPay aur Raast transaction ka receipt aapke account mein save hota hai verification aur refund ke liye.

Session Timeout Alert

Jab aap 30 minutes tak inactive hote ho, hum aapko logout kar dete hain aur aapko notification dete hain security ke liye.

Data Download Option

Aap apna complete account data—transactions, profile, activity logs—CSV format mein download kar sakte ho kisi bhi time.

Linked Device Management

Settings mein aap dekh sakte ho kaun kaun se devices aapke account se connected hain aur unwanted devices ko remove kar sakte ho.

Aam Sawaal: Privacy Ke Bare Mein

Nahi. Hamara policy clear karti hai ke hamara sirf marketing emails aur support ke liye aapki details use karte hain. Third-party marketers ko hum aapka personal data nahi dete. Aggregate trends samjhne ke liye analytics platforms ka use karte hain lekin aapka naam ya contact nahi bhejte.

Account delete hone ke baad bhi hum withdrawal history, payment records aur compliance logs ko legal jarooriaat ke tahat rakha karte hain. Personal details aur password 90 din baad delete ho jaati hain unless hamein law enforcement se subpoena mile.

Haan, transactions ke liye. Jab aap paise nikaal te ho to payment provider hamara verification system ko transaction details deta hai. Lekin aapka card number ya full banking details safe rakhte hain encrypted vault mein.

Haan. Hum support conversations ko 1 saal tak rakhte hain taake disputes solve kar saken aur customer service improve kar saken. Aap apni chat history anytime download kar sakte ho aapke account se.

Hamara security team breach detect karte hi aapko notify karega. Hamara encryption aur two-factor authentication se unauthorized access mushkil hai. Agar paise nikale jayein to hamara compliance team refund process shuru karta hai.

Hum aapka IP address aur approximate location note karte hain fraud prevention aur supported-region compliance ke liye. Precise GPS tracking nahi. Aap location access settings apne device settings se disable kar sakte ho.

Haan. Material changes ke liye hum email bhejte hain aur aapko okapk.org par notification dikhayi deta hai. Agar aap naye policy se agree nahi karte to aap apna account close kar sakte ho.